Every AAWireless kit contains everything you need to get started:

• 1x AAWireless adapter
• 1x USB-C to USB-A fast data transfer cable (short length, optimized for stability)
• 1x Quick-start manual

In general, AAWireless adapters are compatible with cars and head units that exclusively support wired Android Auto or wired Apple CarPlay. In other words, AAWireless is compatible with your car / head unit:

• If your car supports wired-only Android Auto, you can use the AAWireless Android Auto adapter to make Android Auto wireless.
• If your car supports wired-only CarPlay, you can use the AAWireless CarPlay adapter to make CarPlay wireless.
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To check compatibility: plug your phone directly into your car’s USB port. If Android Auto or CarPlay starts up, your vehicle supports the wired version and should be compatible.

If you’re unsure, please contact our AAWireless Support Team for help by email, or refer to Android Auto’s official list of compatible vehicles.

Our adapter has Wi-Fi and Bluetooth hardware. AAWireless establishes a Bluetooth connection with your phone, passes the Wi-Fi credentials from the dongle to the phone, and then breaks off the Bluetooth connection. The adapter itself exclusively utilizes Wi-Fi from that moment on, however, Android Auto processes also require a Bluetooth connection.

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How it works:

• If AAWireless’s Bluetooth is not visible, go ahead and reboot your phone, reset the AAWireless dongle and re-pair as you’d normally do for the first time.
• If AAWireless’s Bluetooth is visible, but not connected, turn Bluetooth on your phone on and off, forget the “AAWireless-XXXX” device in your phone’s Bluetooth list, then pair again. At last, restart both the phone and your car’s infotainment system.
• If AAWireless’s Wi-Fi SSID is not visible, go ahead and reboot your phone, reset the AAWireless dongle and re-pair as you’d normally do for the first time.
• If AAWireless’s Wi-Fi is visible, but not connected or asking for the password, manually connect to the dongle’s Bluetooth by tapping on it under your phone’s list of Bluetooth devices.
• If Bluetooth connects but Wi-Fi still fails, test with another phone (if possible) to check if the issue is device-specific.
• If the issue persists, clear cache data for the Android Auto app. Next, delete the “AAWireless-XXXX” Wi-Fi network from your phone’s Wi-Fi settings

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AAWireless uses Bluetooth only to pass Wi-Fi credentials to your phone. Once credentials are exchanged, the connection switches entirely to Wi-Fi, indicated by a solid blue light.

Cars with built-in wireless Android Auto or CarPlay are not compatible with the AAWireless dongle. If you’re unsure whether your car has native wireless Android Auto or CarPlay, please reach out to our AAWireless Support Team by email.

All AAWireless dongles purchased through Amazon or our official webshop are covered by a 2-year warranty. This means you are fully protected against defects or issues during that period. For more information, please visit our Terms and Conditions.

If you are experiencing problems and need further technical assistance, you can reach our support team in the following ways:

• AAWireless Companion App: Use the built-in troubleshooter to diagnose and report issues.
• Via email: support@aawireless.io

Once you contact us, our support team will:

• Guide you through additional troubleshooting steps.
• Arrange a warranty replacement if necessary.

We are committed to ensuring you get the best experience with your AAWireless dongle.

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At this time, AAWireless is unable to generate invoices for companies, or modify the automatically generated invoice. Our webshop is designed to cater exclusively to individual customers, and it does not currently support sales to companies or businesses.

Unfortunately, return costs must be borne by the customer. In case of a defective device, we would be more than happy to help you troubleshoot the issue and replace your device at no extra cost. More information about the warranty and return policy can be found in our Terms and Conditions, on the website.

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